Aida App Consumer Health Data Privacy Policy
Last updated: November 2, 2026
Some US states, such as Washington and Nevada, have laws that protect consumer health data. This page is our consumer health data privacy policy for those states. It covers the Aida mobile app for iOS and Android (the "App"), Aida+ and the Shop in the App.
KYGK Partners LLC ("Aida Store", "we", "us" or "our") operates the App. Our Aida App Privacy Policy explains everything else about how we handle your information in the App. When this page names a section, it means a section of that policy.
What we collect and how we use it
We use consumer health data to provide the App's features that you ask for:
- check-ins, including mood, ratings, notes, how your rings, waistband or belt fit and your waist measurement: to save your log and show your trends and Your week;
- food log entries and food scan results: to save your food log;
- face and body scan results: to show your scores and how they change;
- Move sessions and how you felt after them, your daily routine and your goals: to save them and show your progress;
- progress photos: to store them and show them to you, after you allow photo storage;
- Ask Aida conversations, Ask Aida's notes about you, and live voice: to answer you.
After you agree to AI processing, we also use the records in section 4.2 to answer your Ask Aida and live voice questions, and the photo you choose to create a scan result.
We also learn how people use the App from the names of the actions you take, such as "check-in saved", never from what you logged. You can turn this off with Share usage data (section 2.1).
Your consent
You agree that we collect and use your consumer health data on the last step of setting up the App, Your plan, when you tap Agree and start my first check-in. If you set up the App before this step existed, the App asks you once on the Today screen. AI processing and progress photo storage each ask for their own consent before they start.
Where it comes from
- From you, when you enter it or use a feature.
- From AI providers, which create scan results and food estimates from your photo for us.
- From our store's order records: the Aida products in your store orders, which the App uses to suggest which products to tick in your daily routine (section 7.1).
Who processes it for us
We do not sell your consumer health data.
Service providers process it for us, only to run the App:
- our cloud hosting provider and our database hosting provider store all of it;
- the AI gateway service and AI model providers receive the information in section 4.2, only after you agree to AI processing. They do not use it to train their AI models;
- our analytics and crash reporting provider receives only the names of actions you take and screens you open, such as "check-in saved", with your account ID. It never receives what you logged;
- our email delivery provider and customer support platforms receive content you report and anything you write to our support team.
We do not share your consumer health data with third parties for their own use. No third party collects it through the App to follow you across other apps or websites. We can also disclose it for the legal reasons in section 9, such as when the law requires it.
Your rights
You can:
- ask whether we collect or share your consumer health data;
- ask for the names of the service providers that process it (section 15.5);
- get a copy of it;
- withdraw your consent. To withdraw it, delete your account in Settings (section 13). To stop only AI processing or progress photo storage, turn off Use AI features or Save progress photos in Settings, under Privacy and AI;
- delete it. Deleting your account deletes it. Section 13 lists the copies we keep, such as reports you sent to support. In the App, you can also delete food entries, goals and progress photos, and clear your Ask Aida chat history. To delete other records, such as check-ins or scan results, email us and say what to delete.
To use these rights, email support@officialaidastore.com from the email address on your account. Section 15.5 says how we confirm your identity and how an authorized agent can ask for you. We will not treat you differently because you use your rights.
If we refuse your request, you can appeal by replying to our answer. We will respond to your appeal within the time the law requires. If we deny your appeal, you can contact the attorney general of your state.
Changes to this policy
We may update this policy. We will post updates on this page with a new "Last updated" date. If we make a material change, we will also tell you in the App or by email before the change applies to you.
Contact us
KYGK Partners LLC 1309 Coffeen Avenue STE 1200 Sheridan, Wyoming 82801 USA
Email: support@officialaidastore.com US phone number: +1 307 381 6391 UK phone number: +44 20 4600 0299