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Our Guarantee

You're 100% covered - if it's not for you, send it back within 7 days for a quick, no-hassle refund. We offer a 7 day money-back guarantee, which means you have 7 days after receiving your item to request a return.

To start a return, you can contact us at contact@officialaidastore. If your return is accepted, we’ll send you return instructions via email. Items sent back to us without first requesting a return will not be accepted.

To be eligible for a return, your item must be undamaged & in the same condition that you received it. You’ll also need to provide us with the original packaging & your order number.

Depending on the reason for refund, customers may be responsible for incurring costs to return goods to our warehouses. We will take a range of factors into consideration & the final decision is at the discretion of Aida. You can always contact us for any return question at contact@officialaidastore.